Terms of Service
Shopping with Naprelle
These terms describe your use of the Naprelle online store and purchases made through it. Please read them together with our Shipping Policy, Returns & 90 Nights Guarantee, and Privacy Policy.
Your order information
Please provide accurate contact and delivery details when placing an order. If you notice an error or need help with an order, contact support@naprelle.com and include your order ID #.
Products and availability
Product descriptions explain the features and contents included with your purchase. Colors can look different across screens. If a product becomes unavailable after you order, we will contact you and explain the available options. If we cannot fulfill your order, we will refund any payment collected.
Shipping and order changes
We currently ship within the United States. Processing times and delivery estimates are explained in our Shipping Policy. Contact us as soon as possible if you need to request an order change or cancellation; changes may not be possible after shipment.
90 Nights Risk Free Guarantee
Every order is backed by our Risk Free 90 Nights Money Back Guarantee
If you’re not satisfied with results, please contact our support team and include your order ID #. We will assist you with the returns process.
Our Returns & 90 Nights Guarantee explains how to start a return, including after trying your MamaEase Pillow.
Using MamaEase
Read and follow the user manual supplied with your product. MamaEase is intended for adult use while awake, during a break between feeds. It is not an infant product, a nursing pillow, or a pillow for overnight sleep.
Privacy
Our Privacy Policy explains how personal information is collected and used when you visit our store, place an order, or contact us.
Your consumer rights
These terms and our store policies do not limit any rights or remedies that applicable consumer law gives you.
Contact us
Naprelle
Email: support@naprelle.com
Phone: (786) 604-4756
5653 SW 142nd Ave, Miami, FL 33183, United States